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package RT::Condition::OnRiskThresholdMet;
use strict;
use warnings;
use base 'RT::Condition';
sub getRiskValue {
my $cfname = shift;
my $cfvalue = shift;
my $retval = 1;
my $cfs = RT::CustomField->new(RT->SystemUser);
$cfs->Load($cfname);
my $cfvs = $cfs->Values();
$RT::Logger->info("Getting risk value for '$cfname/$cfvalue'");
while ( my $valuerow = $cfvs->Next ) {
if ($valuerow->Name eq $cfvalue && $cfvalue ne "") {
$retval = int($valuerow->SortOrder);
last;
}
}
return $retval;
}
sub IsApplicable {
my $self = shift;
my $txn = $self->TransactionObj;
my $type = $txn->Type;
my @risks = ('Risk Probability', 'Risk Severity');
my @names = ('Risk Probability', 'Risk Severity', 'Reportable Event');
my $risk = 1;
my $capaQueue = 22;
if ( $self->TicketObj->Queue == $capaQueue ) {
# Skip CAPA queue events
return(undef);
} elsif ( $type eq 'Create' ) {
return(undef) unless $self->TicketObj->FirstCustomFieldValue('Reportable Event') eq 'No';
} elsif ( $self->TicketObj->DependsOn and ( $type eq 'Create' or $type eq 'CustomField' ) ) {
# Check if ticket already has a dependant CAPA ticket
while ( my $dependant = $self->TicketObj->DependsOn->Next ) {
my $depTicket = new RT::Ticket($RT::SystemUser);
$depTicket->Load($dependant->LocalTarget);
if( $depTicket->Subject =~ /CAPA Assessment/ ) {
# $RT::Logger->info("CAPA Assessment ticket already created, aborting");
return(undef);
}
}
} elsif ( $type eq 'CustomField' ) {
# This condition is set when any custom field is changed
my $cf = RT::CustomField->new( $self->CurrentUser );
$cf->Load( $txn->Field );
# Bail out if the transaction didn't affect any of our target custom fields
return(undef) unless $cf->Name eq 'Risk Probability' or
$cf->Name eq 'Risk Severity' or
$cf->Name eq 'Reportable Event';
# $RT::Logger->info("txn: " . $cf->Name . ", " . $txn->OldValue . " -> " . $txn->NewValue);
# Return true immediately if reportable event set to Yes
return(1) if $cf->Name eq 'Reportable Event' and $txn->NewValue eq 'Yes';
} else {
$RT::Logger->info("Not a valid transaction type for this condition");
return(undef);
}
$RT::Logger->info("Condition 'On Risk Threshold Met' triggered "
."for ticket #". $self->TicketObj->id
." transaction #". $txn->id
);
# Now iterate through our targets and calculate risk
foreach my $riskname (@risks) {
my $cfvalue = $self->TicketObj->FirstCustomFieldValue($riskname);
my $riskval = 1;
if(! $cfvalue || $cfvalue eq '') {
# Check if risks are filled out, bail if one is empty
$RT::Logger->info($riskname . " is empty");
return(undef);
} else {
# Calc Risk
$risk = $risk * getRiskValue($riskname, $cfvalue);
}
}
$RT::Logger->info("Calculated risk is: " . $risk);
if ($risk >= 3) {
return(1);
} else {
return(undef);
}
return(undef);
}
1;
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